Kaldeera Community

Kaldeera Scanin in Windows 7

Has our trial license expired? I can not find any expiry dates for it and it has failed while trying to demonstrate it today. I get an error "your explorer could not render control" and I can't get it to install on machines any longer.

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Permalink Reply by Mike on March 18, 2011 at 1:40pm

Kaldeera ScanIn works properly in IE 7+ (with "execute ActiveX" option enabled)

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Permalink Reply by Tom on March 18, 2011 at 1:41pm

We are using ScanIN in IE 8 on Windows 7.

I will check Active X settings on the machine and in GPO, however it was working previously so that doesn't seem as likely as reason.

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Permalink Reply by Mike on March 18, 2011 at 1:45pm

David,

Can you ensure that you have correct rights to execute "EZTwainX" component on your IE?.

Please, open IE > Tools > Manage Internet Options

Programs TAB > Manage add-ons

Select “Downloaded Controls” and ensure that you have one “EZTwainX” entry enabled.

hope this helps.

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Permalink Reply by Tom on March 18, 2011 at 1:46pm

Thanks for your help on this. Your last message sent me in the correct direction.

This is a bit odd, but let me try to explain this for your information. IE isn't our browser of choice, but for web apps that require it I sometimes create a batch file for my users. When I starting IE from the batch file then the Twain add-on doesn't start up. It doesn't even show up in the add-on list. When I start IE in a more usual way (like going to the Run As: and starting with iexplore) then it works fine. For some reason it doesn't load those add-ons when I run IE from a batch file.

Thanks for your patience.